Interact over messages
Billions of people live by their chat applications. Reach your customers in the medium they love.
Live messaging
Let your customers get in touch
Enable a live chat
Instant setup:
✓ Enable our live chat from your platform
✓ Setup "chat groups" (Security, Sales, Maintenance...) to streamline communication
✓ Receive messages on your Blackbell inbox
✓ Track progress with message status
✓ Know when read with read receipt
Extra features:
✓ Search
✓ Labels
✓ Enable our live chat from your platform
✓ Setup "chat groups" (Security, Sales, Maintenance...) to streamline communication
✓ Receive messages on your Blackbell inbox
✓ Track progress with message status
✓ Know when read with read receipt
Extra features:
✓ Search
✓ Labels
Conversations are organized by status for better tracking
Detail conversation page
Search
Search messages by status, dates and more
Labels
Assign labels for better management
Marketplace chat
Customers can directly chat with the suppliers of a "multi-vendor" marketplace
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