Your business deserves a world-class booking experience
Millions of users use Blackbell. You too can craft a booking experience that works.
Products & services management
Build & manage your offer from your Blackbell platform
Add products in a few simple steps
✓ Enrich your product & service page with illustrated content : images, videos, maps...
✓ Customize booking steps for a very precise booking experience
✓ Set mandatory & optional steps
✓ Let customers pick time & location
✓ Customize booking steps for a very precise booking experience
✓ Set mandatory & optional steps
✓ Let customers pick time & location
Booking step
Booking experience
Payment step
Set payment methods & alerts
For each product:
✓ Set payment method
Choose between offline payment, online payment or charge posted to guest's folio (*for hospitality)
✓ Set proper team alert rules
Decide who a new order should notify within your team
✓ Set alert medium
Email, text message, automated phone call
✓ Set alert escalation rules
ex. get alerted if order was not handled after 3 minutes
✓ Set payment method
Choose between offline payment, online payment or charge posted to guest's folio (*for hospitality)
✓ Set proper team alert rules
Decide who a new order should notify within your team
✓ Set alert medium
Email, text message, automated phone call
✓ Set alert escalation rules
ex. get alerted if order was not handled after 3 minutes
Full order history for your customers
Snapshot view of orders and status
Detail view of each order
User can track status and real time chat about order
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